Babysitters Club FAQs

Can sitters do drop-offs and pick-ups?
Yes, sitters can provide transportation services if needed. Mileage fees may apply, and your sitter’s vehicle will meet safety standards.

Can sitters watch sick kids?
For the health and safety of everyone, we do not offer care for children who are sick. If your child isn’t feeling well, please cancel your sit.

What if I don’t like my sitter?
Your satisfaction is important! If the sitter isn't a good match, let us know and we’ll help you find someone who better fits your family’s needs.

What happens if there’s an issue with my sitter?
If any concerns arise during or after a sit, reach out to our support team immediately. We’ll work to resolve the situation quickly and ensure your peace of mind.

How do I cancel my membership?
Canceling your membership is easy. Log into your account, go to settings, and follow the instructions for cancellation. Be sure to cancel before the next billing cycle to avoid charges.

What if I need consistent care for several months?
We offer flexible services for families needing regular care. Whether you need weekly care or something more customized, we can help find the right solution for long-term needs. Are you needing consisten care over 15 hours a week? email us about long term nanny positions!

What is the difference between a nanny and a sitter?
A sitter offers occasional, short-term care like date nights or one-time events, while a nanny provides consistent, longer-term childcare, often with a set schedule.